Sony: PS Vita hardware failure is a case

A few days ago, a small number of users complained about the problem of PS Vita crash or non-response to the touch screen. Then media reports said that the PS Vita listed on the first batch had hardware failure. In response to this report, David Wilson, head of public relations at Sony Computer Entertainment UK today, responded.

The British director first said that the above report is not true, because they did not find evidence that PS Vita had a general hardware failure, and in fact the PS Vita hardware failure is just a case, not universal, it is normal.

In addition, David Wilson also explained the apology issued by Sony for failure. He emphasized that “our apology announcement on the Japanese website is for users who cannot obtain Sony Japan technical support service, not for PS Vita failure.”

For PS Vita's failure, Wilson revealed that before the PS Vita was released, they set up a web page to show the standard process for starting and shutting down the PS Vita. This process can also be found in some reports that address the failure of the console.

It is reported that Sony PS Vita's first weekend after the listing of Japan's sales reached 325,000 units, but the number of sales lost to rival Nintendo. According to the statistics of Enterbrain, 371,000 units were sold within two days after the launch of the Nintendo 3DS handheld.