ã€World Wide Web Reporter Zhang Zhiying】Uber has experienced frequent turmoil. First, there was a sexual harassment scandal in the company. The New York Times pointed out that internal competition is serious. When the CEO, Travis Kalanick, took a special car, the video of the Uber policy dispute with the driver was circulated on the Internet enthusiastically.
The driver, Fawzi Kamel, asked Karanike about the Uber platform's price cuts. Surprisingly, in this video, Kalanik and Uber drivers debated.
Karanike sent a letter to employees on Tuesday after the outflow of the video and apologized to driver Kamel for his disrespectful words. “Saying that I am ashamed is still a very understatement,†he wrote. “As your leader, my job is leadership, and I should be proud of what I am doing. I have not done so. In any case, this cannot be justified. The video reflects me and the criticism we suffer is a naked reminder. As a leader, I must change and grow fundamentally. This is my first time to admit that I Need leadership assistance, and I will try to get help."
The dialogue between the two in the video is recorded below:
Kalanike: So we are reducing the number of cars in the next few months.
Driver: This is good.
Kalanike: We will not adjust the price of the special car.
Driver: But overall, it's down.
Kalanike: Because we have competitors. Otherwise we cannot compete.
Driver: Competitor? You have a business model in your hands and you can price it yourself, but you choose to pay for everyone.
Kalanike: No, no, no. You misunderstood what I meant. We started at the high end. We didn't do it at the low end because we wanted to do it. It was a last resort. If we do not do low-end, we cannot compete in the market.
Driver: But people no longer believe you. Do you think everyone will buy your car? (Uber has a special car sales service in the United States.) I lost $ 97,000 because of you. I'm bankrupt because of you. You are changing every day.
Kalanike: Wait a minute. What did I do for my car?
Driver: You adjusted the entire business! You cut the price!
Kalanike: Is there a car? fart.
Carmel: We start at 20 dollars. How much is a mile now, $2.75?
Kalanick: Do you know?
Carmel: What?
Kalanic: Some people are reluctant to take responsibility for their own problems. They blame others for everything in their lives. good luck!"
Driver: Good luck, I know you're not too far away.
After the door was closed, the driver received an application reminder to evaluate Kalanik. He gave Kalanick a star.
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